Privacy Policy

1. General Provisions

This Privacy Policy (the "Policy") describes how personal data of users of the website https://linoria.xyz (the "Website") is collected, processed, stored and protected.

The Policy has been prepared in accordance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010 and other applicable legislation of Ukraine.

By using the Website and submitting an inquiry through the contact form, you confirm that you have read this Policy and agree to its terms.

2. Data Controller

The controller of personal data is LLC "Linoria", company registration code 46344285, address: 271 Akademika Pavlova St., Kharkiv, 61054, Ukraine.

For any questions regarding personal data processing, please contact us at [email protected] or by phone at +38 (093) 634-22-83.

3. Data We Collect

Data you provide voluntarily through the form on the Website: your phone number and the text of your inquiry. Please do not include unnecessary personal information in your message.

Technical data automatically processed when you visit the Website: IP address, browser and device type, date and time of the request. This data is processed by our hosting provider to ensure the operation and security of the Website.

The Website does not collect payment details, passport data or other sensitive personal data, and does not use web analytics or advertising tracking services.

4. Purposes and Legal Basis

We process personal data to respond to your inquiry, prepare a commercial proposal, and contact you about our product range, terms of cooperation and orders.

The legal basis for processing is your consent, given by ticking the corresponding box in the form before sending your inquiry, as well as the need to take steps at your request prior to entering into a contract.

5. Disclosure to Third Parties

We do not sell or share your personal data with third parties for marketing or advertising purposes.

To operate the Website and deliver inquiries, we use Cloudflare, Inc. (hosting and form processing), Telegram (delivering inquiries to the company’s internal chat) and corporate email. These services may process data on servers outside Ukraine with appropriate safeguards in place.

Data may be disclosed to public authorities only in the cases and in the manner prescribed by the laws of Ukraine.

6. Retention Period

Personal data is kept no longer than necessary to achieve the purpose of processing, or until you withdraw your consent, unless a different period is required by the laws of Ukraine.

Once the retention period expires, the data is deleted or anonymised.

7. Your Rights

Under Article 8 of the Law of Ukraine "On Personal Data Protection", you have the right to: know what data about you is processed, for what purpose and by whom; access your data; request its correction or deletion; object to processing; and withdraw your consent at any time.

To exercise your rights, send a request to [email protected]. We will respond within the time limits set by law.

You also have the right to file a complaint with the Ukrainian Parliament Commissioner for Human Rights or with a court.

8. Data Security

Data exchanged between your browser and the Website is transmitted over a secure HTTPS connection. Only authorised company employees have access to received inquiries.

We apply organisational and technical measures to protect personal data against unlawful processing, loss, destruction or unauthorised access.

9. Cookies and Local Storage

The Website does not use advertising or analytics cookies. Your browser’s local storage keeps only your chosen colour theme (light or dark). This data is not sent to us and can be cleared in your browser settings.

10. Changes to This Policy

We may update this Policy. The current version is always available on this page with the date of the latest update.